For workshop or seminar bookings made up until seven (7) days prior to a workshop or seminar, payment for attendance is due on booking or receipt of invoice (no statement will be issued).

For bookings made within seven (7) days prior to a workshop or seminar, payment is required by credit card, direct deposit or cash only.

Payment must be received prior to attendance. If payment has not been received within seven (7) days prior to the commencement of workshop / seminar attendance, the booking may be cancelled at the discretion of Creating Connections Australia.

For schools and other organisations – Invoices can be provided once purchase order details are supplied. Payment by cheque may be arranged by agreement if cheque can be received at our office ten (10) business days prior to workshop.


In the case that unforeseen circumstances arise, bookings for workshops or seminars may be postponed, by mutual agreement, to an alternative workshop / seminar (of the same fee) within three (3) months from the date of the original workshop / seminar. Requests to postpone must be received by Creating Connections Australia at least 48 hours prior to the commencement of the workshop / seminar.

For cancellations made outside of 30 days notice prior to the workshop / seminar, an administration fee of 20% of the workshop / seminar fee will be non-refundable. In the case of cancellation WITHIN 30 days prior to a workshop / seminar, 50% of the fee will be non-refundable.